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Last updated: July 31 2025
OVERVIEW
This website and its associated subdomains are operated by Vibrancy.ai. Throughout the Site and subdomains, the terms "we," "us," and "our" refer to Vibrancy.ai. Vibrancy.ai offers this website and its associated subdomains, inclusive of all information, tools, and services- including interactive tools, AI-powered chatbots, and payment functionality - to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Engaging with our site constitutes your involvement in our "Service" and signifies your agreement to be bound by the following terms and conditions ("Terms of Service," "Terms"), inclusive of additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
We urge you to read these Terms of Service diligently prior to accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools introduced to the current site shall also abide by the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We retain the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your duty to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1A – BILLING, SUBSCRIPTIONS AND PAYMENTS
Certain Services, including access to premium features through the vibrancy.ai website or any associated subdomain, require payment. All payments are processed securely through our third-party provider, Stripe, and are subject to their terms as well as our Privacy Policy. We do not store full payment card information on our servers.By purchasing a subscription or membership, you authorise us to charge the applicable fees to your chosen payment method. Subscription fees are billed in advance and are non-refundable except as required by law or expressly stated in our refund policy.You are responsible for providing accurate billing and contact information and updating it as necessary. Failure to maintain valid payment details may result in suspension or termination of access to the Services.If applicable, prices include or exclude VAT as stated at the point of payment. You are responsible for any taxes that apply to your use of the Services.We reserve the right to change pricing for our Services at any time. Any changes will take effect at the next billing cycle unless otherwise stated.
SECTION 1 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone, for any reason, at any time.You understand that your use of our Services may involve transmissions over various networks and may require changes to conform and adapt to technical requirements.You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services or access to the Services without our express written permission.
SECTION 2 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
Some Services, including AI-powered chatbots and insight generation tools, are experimental and may use Artificial Intelligence (“AI”) to generate responses. We are not responsible if information made available through the Site or subdomains is not accurate, complete, or current. AI-generated content is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on such material is at your own risk.
This site may contain certain historical information provided for your reference only. We reserve the right to modify the contents of this site at any time, without obligation to update any information on our site.
SECTION 3 – MODIFICATIONS TO THE SERVICE
We hold the right, at any given moment, to modify or cease the Service (or any part or content thereof) without prior notification.
We shall not be held accountable to you or to any third-party for any alteration, suspension, or discontinuation of the Service.
SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel access to the Service at our discretion.You agree to provide current, complete, and accurate account information when accessing our platform.
SECTION 5 – THIRD-PARTY LINKS
Content and services available via our Service may include materials from third parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.
We are not liable for any harm or damages related to the use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 6 – PERSONAL INFORMATION
Your provision of personal information through our Site or any associated subdomain is governed by our Privacy Policy, which forms part of these Terms. Please review it to understand how we collect, use, and protect your data.
SECTION 7 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there might be information on our platform or within the Service that may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions.
SECTION 8 – PROHIBITED USES
Your use of our platform and its content is bound by certain restrictions to ensure a conducive environment for all users. The details of these restrictions are outlined in this section, and we reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 9 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our Services are provided “as is” without any representation, warranties, or conditions of any kind, either express or implied.Some Services use artificial intelligence (“AI”) to generate responses or insights. AI-generated content is experimental and provided for informational purposes only. We make no representations as to its accuracy, completeness, or suitability, and any reliance is at your own risk. To the fullest extent permitted by law, Vibrancy.ai disclaims all liability for any direct, indirect, incidental, or consequential damages arising from the use of or reliance on AI-generated content.
SECTION 10 – INDEMNIFICATION
You agree to safeguard Vibrancy.ai from any claims or demands, arising from or related to your breach of these Terms of Service or violation of any law or the rights of a third-party.
SECTION 11 – SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
SECTION 12 – TERMINATION
The obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement, ensuring a fair conclusion to our engagement.
SECTION 13 – ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and us, superseding any prior agreements, communications, and proposals.
SECTION 14 – GOVERNING LAW
These Terms of Service shall be governed by the laws of United Kingdom, establishing a clear legal framework for our engagement.
SECTION 15 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website, ensuring our terms remain aligned with evolving circumstances.
SECTION 16 – CONTACT INFORMATION
For any inquiries about the Terms of Service, please reach out to us at dataprotection@vibrancy.ai